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Hurricane Ida

Hurricane Ida's massive destruction has disrupted the lives of thousands. We are working to help you get back on your feet. Together we will recover. 

Information

Disaster Assistance

There are three ways to apply for assistance:

  • Online at DisasterAssistance.gov 

  • Call 1-800-621-3362 or TTY 1-200-462-7585

  • Download the FEMA App from the Apple or Google Play stores

All applicants for federal disaster assistance have the right to appeal a decision. Your appeal can be filed online or at any disaster recovery center. In order to file an appeal you must bring your determination letter, your written appeal, and any supporting documents requested in your determination letter. 

Mold

Mold may be a serious health risk so don't wait for a visit from FEMA or your insurance company before you start cleaning up. FEMA inspectors and insurance claims adjustors will still be able to verify flood damage. Take lots of pictures and videos before your insurance adjuster visits. 

Be sure to consult with your local officials for instructions before setting out debris. If you don't have local emergency management contact information, it can be found online here

Crisis Cleanup

To request assistance with clean up from disaster relief agencies, click here or call (844) 965-1386. 

Local Resources

For local emergency resources, contact your local Parish OHSEP office.  

General Health and Welfare

  • Louisiana has several agencies that deal with different groups of people who are disabled or have access and functional needs. To learn more, visit the Department of Health and Hospitals onlinethe Louisiana Assistive Technology Access Network online, or call (225) 342-9500.  

  • The Centers for Disease Control and Prevention (CDC) has information for flood preparedness and response.

  • The Louisiana Directory of Mental Health Services is online here

  • For children and youth services, call the State health department at (225) 342-9500 or visit the Children's Special Health Services website. 

  • FEMA offers advice on coping with a disaster - click here. 

  • Louisiana Governor's Office of Homeland Security and Emergency Preparedness: (225) 925-7500

  • Department of Justice, Disaster Fraud Hotline: (866) 720-5721

  • Federal Emergency Management Agency: (800) 621-FEMA

  • Small Business Administration: (800) 659-2955

  • Louisiana State Police: (225) 925-6325 or *LSP from any cell phone

  • Louisiana Attorney General Hurricane Hotline: 1-800-351-4889

  • American Red Cross: 1-866-438-4636

  • State employees should be aware of the following phone numbers to call, which will be updated with information regarding office closures: 1-800-360-9660, or (225) 342-0498. 

  • ENTERGY: 1-800-368-3749, or to report power outages and emergencies call 1-800-968-8243

  • DEMCO: (225) 261-1160 or 1-800-1160

Emergency Management Centers by Parish

  • Lafourche Parish: (985) 446-2173

  • Terrebonne Parish: (985) 850-4638

  • St. John Parish: (985) 652-2222

  • St. Tammany Parish: (985) 898-2359

  • Jefferson Parish: (504) 349-5360

  • Plaquemines Parish: (504) 934-6000

  • St. Bernard Parish: (504) 278-4267

  • Orleans Parish: (504) 349-5360

  • Washington Parish: (985) 839-0434

  • Tangipahoa Parish: (985) 748-3211

Ascension Parish Resources

  • Citizen Service Center for information on the storm: (225) 450-1200

  • Road Closures : see Ascension Parish social media accounts (Sheriff and/or OEP pages)

  • Sheriff's Office (non-emergency calls): (225) 621-8300

  • Gonzales City Hall: (225) 647-2841 - can call city hall to deliver sandbags for elderly or disabled people

East Baton Rouge Parish Resources

  • Damaged or downed power lines: dial 311

  • General information: dial 411

  • Baker Emergency Operations: (800) 953-5933

  • Baker Police Department (non-emergency calls): (225) 755-6000

  • Baker residents can text 'LABAKER UPDATES' to 468

Small Business Loans

Federal low-interest disaster loans from the U.S. Small Business Administration are available to businesses, homeowners, and renters. 

You may call SBA's Customer Service Center at (800) 659-2955, email DisasterCustomerService@sba.gov, or visit the SBA Disaster Assistance website for more information.  

Individuals who are deaf or hard-of-hearing may call (800) 877-8339. 

Food 

Louisiana participants in the Supplemental Nutrition Assistance Program (SNAP) can use their benefits to purchase "hot" or prepared foods through September 28, 2021. 

Pre-register for DSNAP now - click here.