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Disasters such as the recent floods and storms commonly result in the loss of important documents, but Louisiana residents have ways to replace them. Here is a list of useful websites and telephone numbers:

SNAP Cards:

(Food Stamps): Phone: 1-888-524-3578

Website: www.dcfs.la.gov/DSNAP

Green Cards:

Phone: 800-375-5283

Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Birth and Death Certificates:

Phone: 225-342-9500

Website: https://ldh.la.gov/subhome/21

Louisiana Driver’s Licenses:

Phone: 888-214-5367

Website: https://www.expresslane.org/drivers/personal-driver-s-licenses/duplicate-replacement-reconstructed-cards/

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:

Phone: 877-275-3342

Website: https://www.fdic.gov/

Credit Cards – Contact the appropriate issuing institution:

·American Express: 800-327-1267

https://www.americanexpress.com/us/content/help/lost-stolen-card.html

·Discover: 800-347-2683

https://www.discover.com/credit-cards/help-center/

·MasterCard: 800-627-8372

https://www.mastercard.us/en-us/consumers/get-support.html

·Visa: 800-847-2911

https://usa.visa.com/support/consumer/lost-stolen-card.html

Credit Reports: Equifax, Experian or TransUnion

Phone: 877-322-8228

Website: https://www.annualcreditreport.com/index.action

Social Security Cards:

Phone: 800-772-1213

Website: https://www.ssa.gov/ssnumber/

Fraud Alerts or a Credit Freeze:

Website: https://www.fightidentitytheft.com/security_freeze_louisiana.html

Other support:

Identity Theft Resource Center:

Phone: 888-400-5530

Website: https://www.idtheftcenter.org/

Email: info@fightidentitytheft.com.

Medicare Cards:

Phone: 800-772-1213

https://www.medicare.gov/basics/get-started-with-medicare/using-medicare/your-medicare-card

Passports:

Phone: 877-487-2778

Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html

U.S. Savings Bonds:

Phone: 844-284-2676 (toll-free)

Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm

Tax Returns:

Phone: 800-829-1040

Website: https://www.irs.gov/uac/About-Form-4506T

Military Records:

Phone: 866-272-6272

Website: https://www.archives.gov/veterans/military-service-records/

Insurance Documents:

Phone: Check with your insurance agent.

Real Estate and Property Records (Mortgage Documents, Deeds, etc.):

Phone: Contact your agent.

Medical and Prescription Records:

Call your doctor; medical and prescription records are tracked electronically.

Proof of Address/Residency:

Contact your local utility company to obtain a recent bill.

National Archives Records:

Phone: 866-272-6272

Website: General: https://www.archives.gov/

NOTE: FEMA does not endorse any specific products or services.