Replacing Lost or Damaged Documents in Louisiana
Disasters such as the recent floods and storms commonly result in the loss of important documents, but Louisiana residents have ways to replace them. Here is a list of useful websites and telephone numbers:
SNAP Cards:
(Food Stamps): Phone: 1-888-524-3578
Website: www.dcfs.la.gov/DSNAP
Green Cards:
Phone: 800-375-5283
Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card
Birth and Death Certificates:
Phone: 225-342-9500
Website: https://new.dhh.louisiana.gov/index.cfm/page/635
Louisiana Driver’s Licenses:
Phone: 888-214-5367
Website: https://omv.dps.state.la.us/
Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:
Phone: 877-275-3342
Website: https://www.fdic.gov/
Credit Cards – Contact the appropriate issuing institution:
·American Express: 800-327-1267
https://www.americanexpress.com/us/content/help/lost-stolen-card.html
·Discover: 800-347-2683
https://www.discover.com/credit-cards/help-center/
·MasterCard: 800-627-8372
https://www.mastercard.us/en-us/consumers/get-support.html
·Visa: 800-847-2911
https://usa.visa.com/support/consumer/lost-stolen-card.html
Credit Reports: Equifax, Experian or TransUnion
Phone: 877-322-8228
Website: https://www.annualcreditreport.com/index.action
Social Security Cards:
Phone: 800-772-1213
Website: https://www.ssa.gov/ssnumber/
Fraud Alerts or a Credit Freeze:
Website: https://www.fightidentitytheft.com/security_freeze_louisiana.html
Other support:
Identity Theft Resource Center:
Phone: 888-400-5530
Website: https://www.idtheftcenter.org/
Email: info@fightidentitytheft.com.
Medicare Cards:
Phone: 800-772-1213
https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID=3708
Passports:
Phone: 877-487-2778
Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html
U.S. Savings Bonds:
Phone: 844-284-2676 (toll-free)
Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm
Tax Returns:
Phone: 800-829-1040
Website: https://www.irs.gov/uac/About-Form-4506T
Military Records:
Phone: 866-272-6272
Website: https://www.archives.gov/veterans/military-service-records/
Insurance Documents:
Phone: Check with your insurance agent.
Website: https://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html
Real Estate and Property Records (Mortgage Documents, Deeds, etc.):
Phone: Contact your agent.
https://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html
Medical and Prescription Records:
Call your doctor; medical and prescription records are tracked electronically.
Proof of Address/Residency:
Contact your local utility company to obtain a recent bill.
National Archives Records:
Phone: 866-272-6272
Website: General: https://www.archives.gov/preservation/records-emergency/public.html
Website: Saving family records: https://www.archives.gov/preservation/disasterresponse/guidelines.html
NOTE: FEMA does not endorse any specific products or services.